mantis 88 Privacy Policy

This page describes what we collect when you use mantis 88 and how we keep that data protected. We are committed to transparency about our data practices and your rights as a user of our platform.

We collect personal information to operate our sportsbook and casino services, process your deposits and withdrawals, verify your identity, and comply with applicable law. We do not sell your data to third parties. Your information is used only for the purposes outlined in this policy.

Our privacy practices apply to all users accessing mantis 88 from supported jurisdictions. If you have questions about how we handle your data, contact our support team via live chat, email, or in-app help.

What Data We Collect

We collect information you provide directly when you create an account on mantis 88. This includes your email address, phone number, full name, date of birth, and residential address. We also collect payment information—your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details (mobile banking, local payment, online payment, e-wallet)—when you deposit or withdraw funds.

We collect information about your activity on mantis 88. This includes your betting history, game play, account balance, login times, and device information. We use cookies and similar tracking technologies to understand how you use our platform and to improve your experience.

We collect information required for identity verification and compliance with applicable law. During Mobile Verification, we may request government-issued ID, proof of address, or other documents to confirm your identity. We store this information securely and use it only for verification and fraud prevention.

How We Use Your Data

We use your data to operate mantis 88—to process your bets, manage your account, and handle deposits and withdrawals. We use your email and phone number to send account notifications, transaction confirmations, and support responses. We use your payment information to process financial transactions and prevent fraud.

We use your activity data to improve our platform, understand user behavior, and personalize your experience. We analyze betting patterns and game preferences to recommend relevant markets and games. We use this data only internally—we do not share it with third parties for marketing purposes.

We use your data to comply with applicable law and regulatory requirements. We may be required to verify your identity, report suspicious activity, or respond to legal requests. We retain your data for the periods required by law and our internal policies.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate mantis 88. These include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners), hosting providers, and identity verification services. We share only the data necessary for these providers to perform their services.

We do not sell your personal data to third parties. We do not share your data with marketing companies, data brokers, or advertisers. We may share aggregated, anonymized data (data that cannot identify you) for analytics and research purposes.

We may disclose your data if required by law, court order, or government request. We may also disclose data if necessary to protect our legal rights, prevent fraud, or ensure the safety of our users. We will notify you of such disclosures unless legally prohibited from doing so.

How We Protect Your Data

We use encryption, secure servers, and access controls to protect your data. Your password is hashed and never stored in plain text. Your payment information is encrypted during transmission and storage. We limit employee access to personal data to those who need it to perform their jobs.

We conduct regular security audits and maintain incident response procedures. If we discover a data breach, we will notify affected users and relevant authorities as required by law. We do not guarantee absolute security—no system is completely immune to attack—but we maintain industry-standard protections.

You are responsible for keeping your account credentials confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

Cookies and Tracking Technologies

We use cookies to remember your login status, preferences, and activity on mantis 88. Cookies are small files stored on your device that help us recognize you when you return. We use both session cookies (deleted when you close your browser) and persistent cookies (stored longer).

We use analytics tools to track how users interact with mantis 88. This helps us understand which features are popular, where users encounter problems, and how to improve the platform. We do not use this data to identify you personally—only to understand aggregate patterns.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling cookies may limit your ability to use mantis 88 fully.

Your Rights and Choices

You have the right to access your personal data. You can request a copy of the data we hold about you by contacting our support team. We will provide this information within standard response windows.

You have the right to correct inaccurate data. If your account information is wrong, you can update it directly in your account settings or request our help via support.

You have the right to opt out of marketing communications. We do not send unsolicited marketing emails—we only send transactional notifications and support responses. You can manage your notification preferences in your account settings.

Contact Us About Privacy

If you have questions about our privacy practices, how we use your data, or your rights, contact our support team. We are available via live chat, email, or in-app help. We respond during standard business hours and aim to address privacy concerns within one business day.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you are accessing mantis 88 from Jakarta, Surabaya, Bandung, Medan, or other supported regions, this privacy policy applies to your use.

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of mantis 88 after changes become effective constitutes your acceptance of the updated policy.

Data Retention

We retain your personal data for as long as necessary to operate mantis 88 and comply with applicable law. Account data is retained while your account is active and for a period after closure for compliance and dispute resolution. Payment records are retained for the periods required by financial regulations and tax law. Identity verification documents are retained for fraud prevention and regulatory compliance.

You can request deletion of your data subject to legal and operational constraints. We may retain some data even after deletion requests if required by law or for legitimate business purposes such as fraud prevention or dispute resolution.

Policy Updates and Effective Date

This privacy policy is effective as of the date posted on this page. We review and update our privacy practices regularly to reflect changes in technology, law, and our operations. Material changes will be communicated to you via email or in-app notification. Your continued use of mantis 88 after updates become effective means you accept the updated policy.