mantis 88 FAQ
Users frequently ask about account registration steps, KYC verification, depositing and withdrawing funds, game rules for football betting and live-dealer tables, and security measures. Questions also cover how our payment options like DANA, e-wallet, mobile banking, and bank transfers work.
This FAQ page helps resolve common issues related to starting with mantis 88, verifying your account, using payment methods, and understanding the rules for football markets such as Liga 1, Piala AFF, and Champions League. We cover live casino games and esports as well.
To find quick answers, use the accordion below. For questions not listed here or in case of unresolved issues, contact our support team. You may also wish to review our legal notice or terms and conditions for more details.
- Account and registrationhow to start, KYC verification, password recovery
- Payments and transactionsdeposit and withdrawal via local payment / online payment / e-wallet / mobile banking / local payment / online payment
- Game rulesfootball betting, live-dealer tables, slots, esports markets
- Security and account careaccount protection and jurisdiction notice
For account KYC verification, you will need to provide valid government-issued ID such as a KTP or passport. Verification may also require a selfie to confirm your identity. This process assists us in complying with legal requirements and anti-money laundering regulations. Verification must be completed before deposits or withdrawals. Verification helps secure your account and maintain compliance across payment methods like DANA or e-wallet.
Our loyalty tier program rewards user activity on mantis 88 sportsbook and live casino games. The tiers increase based on wagering volume and participation in football markets including Liga 1 and Piala Indonesia. Each tier unlocks different benefits such as access to exclusive promotions or priority customer support. Full terms and eligibility are detailed in our terms and conditions.
Payments and transactions
Withdrawal requests undergo a review process to ensure compliance and fund availability. Typically, requests take one to two business days to complete, though timing may vary depending on transaction volume and verification status. We process withdrawals to payment methods including mobile banking, local payment, and bank transfers with online payment or e-wallet. During busy periods like Idul Adha or Champions League events, review times may be longer.
Deposits via e-wallet, mobile banking, or local payment are made by selecting the preferred payment method in your account, then following instructions to transfer funds. These payments typically confirm within minutes. Users must complete Mobile Verification before deposits are accepted. Our integration supports quick top-ups to enable access to football betting markets such as Piala AFF and esports games like Mobile Legends.
Game rules and security
New users should review our terms and conditions along with sport-specific rules. This includes Liga 1 football betting regulations, live-dealer game rules for baccarat or Dragon Tiger, and slot game guidelines such as for Aviator and Sweet Bonanza. Understanding these rules helps ensure informed participation and smooth account operation on mantis 88.
We provide account-control mechanisms including Mobile Verification, password reset, and session management. You can update your password or contact support to suspend access if you suspect unauthorized activity. These tools help protect your account when engaging in sports betting or live-dealer casino play from locations like Medan or Bandung.
Our customer support is available via live chat on mantis 88, email, and in-app help. We address issues related to payments, account verification, and game play. Support operates in Indonesian timezones and covers queries related to transfers via online payment, e-wallet, or mobile banking. Holidays such as Imlek may affect response times.